EPISODE 126
LEVEL B1-B2
READING COMPREHENSION
Alternatives to meetings
We are in the midst of an information and communication explosion. There are more ways than ever to share information and communicate with others. Yet, this doesn’t mean there have been dramatic or significant improvements in communication effectiveness. Just by having technology accessible in business doesn’t ensure that it will be used as it was intended. Many organizations have their top leaders spending countless hours travelling to and from meetings, only to later complain about their lack of productivity and a wasting of valuable time. With so many business professionals spread out in multiple locations, consider the following tips and tools that will help you become a more efficient and effective communicator while sharing important information:
Stop conducting meetings just to have a meeting. Go back and ask the question: “Why are we holding this meeting in the first place, and is there another way to accomplish our goals?” Many meetings don’t need to be held and, in turn, many of the precious hours spent in transit getting to and from these meetings could be avoided. Could the information be shared in a conference call or video conference or even via e-mail if the purpose is to transfer information? What is the ultimate value of having everyone sitting around the same table and incurring all the costs associated with this effort? These are just some of the tough and very basic questions that must be asked.
Do you have the right technology in place to replace face-to-face meetings? Skype is a terrific tool to communicate and interact one-on-one, but it’s not the right technology for a group of six to ten professionals. The key here is to use Skype for more intimate communication while investing in video-conferencing equipment that is consistent with the needs of your organization. If you say you can’t afford it, the question is, can you really afford to have so many of your top people traveling from place to place (often in traffic) just to get to a meeting? How to you calculate all of that lost productivity?
Do you really need to SEE each other in order to communicate? Sometimes, there is no need to Skype or video conference. I have been involved in teleconferences that have been extremely productive as long as the meeting facilitator is focused on an agenda, gets participants engaged and moves toward concrete meeting goals. Teleconferencing is particularly effective with business professionals who have history together.
Set specific time limits. The more participants know exactly how long a meeting will take (as opposed to being open-ended) the greater the chance that they will invest the energy and commitment necessary to be engaged in a meaningful way. Further, whatever time limit you set, make sure you keep to it.
One of the biggest reasons business professionals complain about meetings is that they are unproductive. They often ask themselves: “Why do I have to be at this meeting?” So, before you decide to hold a meeting, ask yourself who needs to be in this meeting and who doesn’t? Don’t invite certain people who would be more productive doing other things, but make sure they receive a summary of what was discussed and agreed to in the meeting so they can stay in the loop.
Finally, regardless of the meeting format you establish, ensure that every meeting ends with specific action items that include who will be responsible for what, and when those action items are expected to be completed. Deadlines are essential. Accountability is crucial. Without these important pieces of information, future meetings will suffer and everyone involved will become frustrated.
Adapted from stand-deliver.com
Exercise 1
Find the words or expressions in the text which mean the following:
1) in the middle of: __________
2) however: __________
3) available: __________
4) the absence of something: __________
5) to realize a goal: __________
6) valuable: __________
7) final, most important: __________
8) a person who conducts a meeting and makes sure it runs smoothly:__________
9) the plan of a meeting: ___________
10)to follow something closely, e.g. a plan: __________
11)to see to it that something happens: __________
12)a due date: __________
13)responsibility: __________
Exercise 2
Match the expressions from the two columns into logical collocations:
1) dramatic a time limit
2) to conduct call
3) a conference action items
4) to incur improvements
5) associated meeting
6) a face-to-face in the loop
7) lost a meeting
8) to set costs
9) to stay productivity
10)specific costs
Exercise 3
Provide English equivalents of these expressions:
1) konkretny plan działania
2) ponieść koszty
3) pozostawać w kręgu osób
poinformowanych
4) prowadzący spotkanie
5) odpowiedzialność
6) powiązane koszty
7) wyznaczyć ramy czasowe
8) znaczna poprawa
9) zgodny z czymś
10)zaangażowanie
11)prowadzić spotkanie
12)przestrzegać
Grammar corner…
In Business English grammar often means functions. Today you will learn how to function in an English-speaking meeting. If you are the one holding the meeting, you ought to say what the agenda will be, e.g. today we will be dealing with / addressing the issue of / tackling the problem of … If you would like to leave something for later, you can say: we will discuss it during AOB (any other business) toward the end of the meeting. No one likes to be interrupted when
they speak, so if someone does that tell them to: please refrain from interrupting you or that you would rather not be interrupted. Sometimes it so happens that you get off topic and the participants need to be brought back on track. In that situation you can say: coming back to our original point … If you have lost your audience (or worse yet, they lost you) you may tell them: may I have your attention, please? And, finally, when you’re done, you can either say: ok, let’s wrap it up, shall we or give the floor to someone else by saying: ok, over to Bill or the floor is yours, Jim. You may also say: over to Bob. All phrases mean that you are done and they are supposed to continue.
Exercise 4
Complete the sentences with ONE word:
1) Ok guys, today we will be _____________________________ with the dropping sales.
2) I won’t be taking any off-topic questions now, let’s leave it for the _____________________________, shall we?
3) I haven’t finished yet, so if you’d _____________________________ from interrupting me, please.
4) I’m sorry, you _____________________________ us, could you clarify?
5) I think we need to get back on _____________________________ here.
6) May I have your _____________________________, please? If you will take your seats, we can begin.
7) That’s about it, so let’s _____________________________ it up by summarizing what we’ve discussed so far.
8) We’ve managed to _____________________________ the issue of black PR.
9) Ok, for more details, _____________________________ to Brian.
10)The _____________________________ is yours Mike, tell us some more, will you?
GLOSSARY
to address an issue – poruszyć kwestię
AOB (any other business) – wolne wnioski
to refrain from doing sth – powstrzymać się od czegoś
audience – publiczność, uczestnicy zebrania
the floor – głos, podczas zebrania
to be in the midst of – pośród, być świadkiem czegoś
to accomplish sth – dokonać czegoś
precious – drogocenny
ultimate – ostateczny
a facilitator – osoba prowadząca spotkanie
an agenda – plan spotkania
to keep to sth – trzymać się czegoś, przestrzegać
to ensure – zadbać o coś
a deadline – termin
to incur costs – ponieść koszty / wydatki
associated costs – powiązane koszty / wydatki
face-to-face meetings – spotkanie twarzą w twarz
lost productivity – utracona / zmniejszona produktywność
to stay in the loop – pozostać w kręgu usób poinformowanych
action items – plan działania
to afford something – móc sobie pozwolić na coś
>>Answers
ANSWER KEY:
Ex. 1
1) in the midst of
2) yet
3) accessible
4) lack of something
5) to accomplish something
6) precious
7) ultimate
8) a facilitator
9) an agenda
10)to keep to something
11)to ensure
12)a deadline
13)accountability
Ex. 2
1) dramatic improvements
2) to conduct a meeting
3) a conference call
4) to incur costs
5) associated costs
6) face-to-face meetings
7) lost productivity
8) to set a time limit
9) to stay in the loop
10)specific action items
Ex. 3
1) specific action items
2) to incur costs
3) to stay in the loop
4) a facilitator
5) accountability
6) associated costs
7) to set a time limit
8) dramatic improvements
9) consistent with
10)a commitment
11)to hold a meeting
12)to keep to something
Ex. 4
1) dealing
2) AOB
3) refrain
4) lost
5) track
6) attention
7) wrap
8) tackle
9) over
10)floor
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